Lori is the bomb. We were first time homebuyers with a modest budget, and Lori treated us like high profile clients. We were actually supposed to work with another agent and Lori was her backup but in hindsight I wouldn’t have it any other way. She took the time to thoroughly explain things and made sensible recommendations while deferring to us to make final decisions. Because of her attention and care, our offer was selected for the first house we bid on! And we did not have much time to spare as I was heavily pregnant with our first child. Lori also made sure we were happy with the home after we moved in and has continued to keep tabs on us. Her smart and friendly demeanor and excellent customer service will ensure that we use her services time and time again.— San Jose, CA